Warranty & service
How can I arrange a repair for the brake on my Out 'n' About Nipper?
To arrange a warranty repair please visit this link. If the issue is covered under the warranty it will be repaired free of charge and returned to you asap with no further payment required. For other types of repairs which are non-warranty, please vi
Is rust on my Nipper buggy covered under warranty?
Rust on your Nipper buggy is typically not covered under warranty as it usually results from exposure to humidity or water, which can lead to rusting on metal parts. However, this will not usually affect the overall performance or safety of the buggy
Do you offer a warranty on pushchairs?
We offer a 2 year warranty on all our pushchairs.We’re so confident in the quality of our buggies that we’re standing apart from most other manufacturers and extending the length of guarantee we offer.Please use the online registration form here to r
My footbrake isn't working. How do I fix it?
If you are experiencing issues with the brake on your Out 'n' About Nipper we advise using a silicone or Teflon-based spray along the brake rods and underneath the red foot pedal. You can view a video here showing how to lubricate the brake bar. For
Nipper Rebuild Service – Packaging and Collection Guide
Nipper Rebuild Service – Packaging and Collection Guide. Once you have received your replacement fabrics, wheels, and the rebuild box, please follow the instructions below to prepare your buggy and arrange a collection. Once all the parts have arrive
Refresh & Renew Service
Renew & Refresh Service – How It Works. Our Renew & Refresh Service is designed to keep your Out’n’About products in top condition. Once you’ve purchased the service, please follow these steps to ensure a smooth and efficient process:. 1. Let Us Know